Pilar JericóIf some day you have to implement a change, here are the eight steps necessary to get people to follow you. This can be within a company, in your family or in a community of neighbors. If the change is very desired, you may not have much resistance. The problem arises when the rest do not see or understand the problem or when fear arises. That’s when you need a different strategy.
John Kotter, professor Emeritus at Harvard …
